Maix · AI 數字員工
背景
跨境小團隊的管理資訊散落在電郵、即時訊息與多個平台;彙整日誌、分流郵件、更新紀錄全部依賴人手,而一般軟件要求流程先遷就它的欄位。
每天在做甚麼
- 彙整同事每日三段工作日誌,產出管理摘要
- 分流公司電郵,附摘要並挑出需要處理的事項
- 起草對外通訊、產生三語文件並維護網站內容
人機界線
- 對外發送一律先由人確認,AI 只負責起草
- 機密資料與客戶識別資料不進入對外內容
- 定價、合約與對外承諾由人決定
不是示範用的原型,而是已經在真實業務流程中運作、可交付、可維護的方案。
跨境小團隊的管理資訊散落在電郵、即時訊息與多個平台;彙整日誌、分流郵件、更新紀錄全部依賴人手,而一般軟件要求流程先遷就它的欄位。
保險條款冗長、產品結構複雜,公眾在投保前難以理解保障範圍與限制;市面流傳的資料多為銷售導向,缺少中立、可持續更新的中文參考。保险条款冗长、产品结构复杂,公众在投保前难以理解保障范围与限制;市面流传的资料多为销售导向,缺少中立、可持续更新的中文参考。Policy wordings are long and product structures complex, so the public struggles to understand cover and exclusions before buying. Most available material is sales-oriented, with little neutral and continuously updated reference in Chinese.
商務社群的人脈撮合長期依賴人手記憶與轉介,無法規模化;同時參與者普遍對個人資料曝光有顧慮,直接公開聯絡方式會令大部分人卻步。商务社群的人脉撮合长期依赖人手记忆与转介,无法规模化;同时参与者普遍对个人资料曝光有顾虑,直接公开联络方式会令大部分人却步。Matching people inside a business community has always relied on human memory and referral, and cannot scale. Members are also wary of exposing personal data — publishing contact details outright puts most of them off.
面試錄音依賴人手整理成紀要,滯後且格式不一;候選人與職位的匹配由顧問逐份比對;面試後的通知與跟進郵件逐封發出,佔用大量行政時間。面试录音依赖人手整理成纪要,滞后且格式不一;候选人与职位的匹配由顾问逐份比对;面试后的通知与跟进邮件逐封发出,占用大量行政时间。Interview recordings were transcribed into notes by hand — slow and inconsistent in format. Consultant-to-role matching was done manually, one candidate at a time. Post-interview notifications and follow-ups were sent email by email, consuming significant administrative time.
門店 POS 每日產生大量營運報表,須由人手彙整後才交到管理層手上;數據滯後,負責人難以即時掌握各時段的營運表現。门店 POS 每日产生大量营运报表,須由人手彙整后才交到管理层手上;数据滞后,负责人难以即时掌握各时段的营运表现。Store POS systems produced daily operating reports that had to be consolidated by hand before reaching management. The lag made it hard for the owner to see trading performance as it happened.
本頁部分客戶為上市公司或受保密條款約束,故以行業與規模描述,不披露名稱。我們可按 NDA 安排閉門簡報,於會上說明完整案例細節。本页部分客户为上市公司或受保密条款约束,故以行业与规模描述,不披露名称。我们可按 NDA 安排闭门简报,于会上说明完整案例细节。Some clients are listed companies or bound by confidentiality clauses, so they are described by industry and scale rather than by name. We can present the full case detail in a closed-door briefing under NDA.